Frequently Asked Questions

No. Golden Quality Industrial is a manufacturer and supplier — we sell, fabricate and mount equipment and hand it over to you as your own property under a VAT invoice. We do not offer daily or monthly hire, nor hourly lifting subcontracting. If your project needs a machine for a week or two, renting from a hire company genuinely suits you better. But if you hold an extended contract or run the machine near-daily, ownership pays for itself within months and gives you a unit in your own livery, available whenever you need it.

A rental company hands you a machine it already owns for a fixed period against a fee, and takes it back at the end. We build the machine to your specification: the chassis you choose, the size and payload you need, paint in your corporate livery, and clause-by-clause compliance with your tender document where a government contract is involved. The unit is registered in your name, depreciates on your books as an asset, and stays with you after the project ends — for the next contract, or to resell.

Our standard payment terms are stated in each quotation: stocked equipment and parts 100% on collection; chassis-mounted builds typically 50% down payment with the order and 50% before handover. Financing is arranged through your own bank or finance house — we provide the quotation, invoice and any documents the financier requires.

Both. You can bring your own chassis for us to build on, or we can source a suitable new or used truck from 14 global makes and deliver the unit mounted and ready to work.

Hydraulic parts and stocked equipment are delivered immediately. Units requiring fabrication and chassis mounting are typically delivered 10 to 30 working days from the purchase order accompanied by the down payment, depending on the type of build.

The standard warranty is 12 months from delivery on every unit, covering manufacturing and installation defects. Spare parts and technical support remain available after the warranty for the life of the unit.

Yes. The COMET insulated platforms we supply are rated 46 kV under ANSI A92.2, CAT C — the standard referenced in Saudi Electricity Company requirements and Unified Contract projects — and each unit is delivered with its dielectric test certificate.

They vary by product. Parts and stocked equipment are typically 100% on collection. Chassis-mounted builds are typically 50% down payment with the order and 50% before handover, while the chassis itself is paid 100% with the order. Terms are stated in each quotation.

Delivery is from our Riyadh warehouse — Al Taawun District, Northern Ring Road, Exit 6. Transport to your site anywhere in the Kingdom can be arranged on request.

Yes — it is a core part of our work. Send us the tender or technical specification and our engineers will review it and return a clause-by-clause compliant offer, flagging any item needing clarification.

Quoted prices are normally exclusive of tax; 15% VAT is added and the VAT-inclusive total is shown clearly on the quotation. The company is VAT registered under number 311995067400003.

Yes. We hold stock of genuine hydraulic parts from our principals (OMFB, Bezares, ABER, Interpump) in our Riyadh warehouse, and we supply spares for equipment we have delivered throughout its service life.

Yes. Full paint in your chosen colours and livery is part of the build-up, together with reflective marking and bumpers to Saudi traffic regulations.

A knuckle boom folds into a smaller space and reaches behind obstacles and into tight areas, while a telescopic boom gives greater direct lift height and better stability at long horizontal reach. The choice depends on your daily site conditions.

Yes. We serve customers across the Kingdom — Riyadh, Jeddah, Dammam, Qassim, Abha, Tabuk and beyond — delivering from our Riyadh warehouse or to your site by prior arrangement.

An insulated platform is built for live-line work: the upper boom is full fibre-reinforced polymer and the basket is insulated to 46 kV per ANSI A92.2. A non-insulated platform is excellent for all other work at height but must never approach live conductors.

Both are possible. Bring your own truck and we will build on it after inspecting the chassis and calculating payload and axle loads, or we can supply a suitable new or used chassis from 14 global makes and deliver the unit mounted.

A standard cargo body usually takes 10 to 20 working days depending on size and finish; a tipper or tank takes 20 to 30 working days. The exact lead time is stated in writing in the quotation and we do not change it unilaterally after the order — only a customer-side specification change or a delay in chassis supply can move it.